Comments on: GoDaddy Has A Problem http://www.johnon.com/257/godaddy-problems.html I think there's an opinion on that subject lying around here somewhere.... Wed, 22 May 2013 22:04:44 +0000 http://wordpress.org/?v=2.0.7 by: mp http://www.johnon.com/257/godaddy-problems.html#comment-132805 Thu, 18 Aug 2011 20:34:50 +0000 http://www.johnon.com/257/godaddy-problems.html#comment-132805 Godaddy is a very bad hoster, they don't transfer domains but do take money of your card without asking, they do not give money back even when you paid to much or in case of a mistake. Godaddy is a very bad hoster, they don’t transfer domains but do take money of your card without asking, they do not give money back even when you paid to much or in case of a mistake.

]]> by: john andrews http://www.johnon.com/257/godaddy-problems.html#comment-131743 Sun, 28 Nov 2010 00:07:53 +0000 http://www.johnon.com/257/godaddy-problems.html#comment-131743 @Patty - I am always able to transfer away, if the domain is able to be transferred. You do have to find the path through their upsells and such, but it is always there when I need to find it. That is more than I can say for 1and1.com, however. I have had cases where they publish erroneous information about how to transfer, and don't reply with direct or meaningful answers when asked about it in the tech support system. Overall, I don't like GoDaddy for many reasons, but in my experience 1and1 is far worse for seeming to block you from leaving their service. @Patty - I am always able to transfer away, if the domain is able to be transferred. You do have to find the path through their upsells and such, but it is always there when I need to find it.

That is more than I can say for 1and1.com, however. I have had cases where they publish erroneous information about how to transfer, and don’t reply with direct or meaningful answers when asked about it in the tech support system. Overall, I don’t like GoDaddy for many reasons, but in my experience 1and1 is far worse for seeming to block you from leaving their service.

]]> by: Patty http://www.johnon.com/257/godaddy-problems.html#comment-131710 Tue, 23 Nov 2010 13:44:32 +0000 http://www.johnon.com/257/godaddy-problems.html#comment-131710 It worth the money, try this test: 1. Register a domain name with GoDaddy... and turn on the VERY expensive "privacy switch". 2. Try to transfer your domain to another company. Good luck. It's a huge nightmare. GoDaddy just does NOT want you to switch. There are all kinds of "oh, it's too soon to switch"... or "we can't let you switch now"... or "we need to publish your name and home address online for everyone to see" problems. Try it. You will be VERY surprised. It worth the money, try this test:

1. Register a domain name with GoDaddy… and turn on the VERY expensive “privacy switch”.

2. Try to transfer your domain to another company.

Good luck. It’s a huge nightmare. GoDaddy just does NOT want you to switch. There are all kinds of “oh, it’s too soon to switch”… or “we can’t let you switch now”… or “we need to publish your name and home address online for everyone to see” problems.

Try it. You will be VERY surprised.

]]> by: John L http://www.johnon.com/257/godaddy-problems.html#comment-128274 Sat, 27 Sep 2008 09:00:58 +0000 http://www.johnon.com/257/godaddy-problems.html#comment-128274 Last year I bought a few domain names off of GoDaddy. Good price and no problems there. I later become aware of a lot of issues using GoDaddy and the way the company operates. I was not very comfortable with this and decided not to use the domains, let them expire and then close my account. Well you cannot close your account fully with GoDaddy as although they deactivate your account they keep all of your personal information. I have copied the relevant piece from their privacy poliicy which reads:- What Happens to my Personal Information if I Terminate my Go Daddy Account? When Your Go Daddy account is cancelled (either voluntarily or involuntarily) all of your personally identifiable information is placed in "deactivated" status on our relevant Go Daddy databases. However, you should know that deactivation of your account does not mean your personally identifiable information has been deleted from our database entirely. We will retain and use your personally identifiable information if necessary in order to resolve disputes or enforce our agreements. Now I am not sure about the legalities of this but I think in the UK once you close your account with anybody then your personal information has to be deleted. Obviously this doesn't apply to GoDaddy and they refuse to discuss it. Yet another reason to avoid them I think. I certainly will. Last year I bought a few domain names off of GoDaddy. Good price and no problems there. I later become aware of a lot of issues using GoDaddy and the way the company operates. I was not very comfortable with this and decided not to use the domains, let them expire and then close my account.

Well you cannot close your account fully with GoDaddy as although they deactivate your account they keep all of your personal information. I have copied the relevant piece from their privacy poliicy which reads:-

What Happens to my Personal Information if I Terminate my Go Daddy Account?

When Your Go Daddy account is cancelled (either voluntarily or involuntarily) all of your personally identifiable information is placed in “deactivated” status on our relevant Go Daddy databases. However, you should know that deactivation of your account does not mean your personally identifiable information has been deleted from our database entirely. We will retain and use your personally identifiable information if necessary in order to resolve disputes or enforce our agreements.

Now I am not sure about the legalities of this but I think in the UK once you close your account with anybody then your personal information has to be deleted. Obviously this doesn’t apply to GoDaddy and they refuse to discuss it. Yet another reason to avoid them I think. I certainly will.

]]> by: Amalaki Guy http://www.johnon.com/257/godaddy-problems.html#comment-127917 Thu, 19 Jun 2008 12:22:30 +0000 http://www.johnon.com/257/godaddy-problems.html#comment-127917 I guess I don't see what the fuss is about. I have many domains about Amalaki or Zrii with GoDaddy and their service has blown away the 9 other firms I have used over the past 11 years. I even get phone calls out of the blue from GoDaddy every so often to see if they can help me. I have yet to find a company that is as pro-active or as easy to work with as Go Daddy. I guess I don’t see what the fuss is about. I have many domains about Amalaki or Zrii with GoDaddy and their service has blown away the 9 other firms I have used over the past 11 years. I even get phone calls out of the blue from GoDaddy every so often to see if they can help me. I have yet to find a company that is as pro-active or as easy to work with as Go Daddy.

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