Comments on: GoDaddy Pushes the Limits of Ethical Behavior, Too http://www.johnon.com/474/godaddy-problems-2.html I think there's an opinion on that subject lying around here somewhere.... Wed, 08 Feb 2012 21:09:01 +0000 http://wordpress.org/?v=2.0.7 by: Genevieve H. http://www.johnon.com/474/godaddy-problems-2.html#comment-133202 Thu, 01 Dec 2011 19:19:55 +0000 http://www.johnon.com/474/godaddy-problems-2.html#comment-133202 Update: in 24 hours I am up to two phone calls and an email from Go Daddy, the latest requesting all sorts of datamining information from me under the pretext of wanting to "keep me satisfied" as a customer. Here's a hint, Go Daddy: hassling your new customers and trying to get all sorts of information out of them, when all they wanted was just to register a simple domain name, is not good business practice. I will never, -ever- do business with this company again, and I will tell everyone I know not to, either. I bought the added "Private registration" service to avoid being hounded by telemarketers and other unscrupulous parties. Silly me, I didn't think I needed to protect myself from the company selling said privacy services! Update: in 24 hours I am up to two phone calls and an email from Go Daddy, the latest requesting all sorts of datamining information from me under the pretext of wanting to “keep me satisfied” as a customer.

Here’s a hint, Go Daddy: hassling your new customers and trying to get all sorts of information out of them, when all they wanted was just to register a simple domain name, is not good business practice. I will never, -ever- do business with this company again, and I will tell everyone I know not to, either.

I bought the added “Private registration” service to avoid being hounded by telemarketers and other unscrupulous parties. Silly me, I didn’t think I needed to protect myself from the company selling said privacy services!

]]> by: Genevieve H. http://www.johnon.com/474/godaddy-problems-2.html#comment-133198 Wed, 30 Nov 2011 19:19:30 +0000 http://www.johnon.com/474/godaddy-problems-2.html#comment-133198 I found this post while Googling a phone number. I am very annoyed that GoDaddy telemarketers would call me, as whenever I make any kind of purchase, I always select the "do not contact me about products" options. I bought a domain name through them recently, but if unsollicited up-sell calls is what I can expect from this company, it will be the last time. When they call again I will make sure to request that they remove my coordinates from their phone/marketing lists, and I will warn my friends not to do business with them. I found this post while Googling a phone number. I am very annoyed that GoDaddy telemarketers would call me, as whenever I make any kind of purchase, I always select the “do not contact me about products” options. I bought a domain name through them recently, but if unsollicited up-sell calls is what I can expect from this company, it will be the last time. When they call again I will make sure to request that they remove my coordinates from their phone/marketing lists, and I will warn my friends not to do business with them.

]]> by: Carla S http://www.johnon.com/474/godaddy-problems-2.html#comment-133137 Fri, 04 Nov 2011 15:33:34 +0000 http://www.johnon.com/474/godaddy-problems-2.html#comment-133137 Our company has about a dozen or more websites, most registered via GoDaddy. After losing one non-GoDaddy domain to non-renewal (due to really old contact info), we checked all the domains, & the various contact info was all over the place. We are migrating all the domains to GoDaddy, & my boss had me update all the A/P Contact info to me, so I get the renewal notices (all set to non-auto). Got the renewal notice on several sites about a month ago, so set a reminder on Outlook for the day prior to the renewal date. Yesterday, got a call from someone claiming to be with GoDaddy. I heard a co-worker talking with them, & grabbed the call before it got trf'd to the boss (who barely understands anything having to do with computers). The caller was kind of rude, obviously put-off by not getting through to the boss, and started demanding a 'call-in pin'. I have set-up a couple of the newer domains myself, but I do not recall having given any such code. So I told him, "If I do not know what the 'call-in pin' is, I can pretty much guarantee my boss won't know. Besides, why do we need a 'call-in pin', when we didn't 'call in'? You called us." Finally managed to get a call-back number from him, although he made it clear it was going to be a bother finding him, as they don't have extensions. Like I care, as by then I was 80% sure it was just a 'pester for an up-sell' call, anyway. His whole attitude during the call was I was being a real bother, sort of like a snooty waiter at a silly see-&-be-seen restaurant. Glad I found your post; had never heard of these kinds of calls before, but now that I know they happen, I won't worry about them anymore. And I will let everyone I know hear about them, too. Our company has about a dozen or more websites, most registered via GoDaddy. After losing one non-GoDaddy domain to non-renewal (due to really old contact info), we checked all the domains, & the various contact info was all over the place. We are migrating all the domains to GoDaddy, & my boss had me update all the A/P Contact info to me, so I get the renewal notices (all set to non-auto).
Got the renewal notice on several sites about a month ago, so set a reminder on Outlook for the day prior to the renewal date.
Yesterday, got a call from someone claiming to be with GoDaddy. I heard a co-worker talking with them, & grabbed the call before it got trf’d to the boss (who barely understands anything having to do with computers).
The caller was kind of rude, obviously put-off by not getting through to the boss, and started demanding a ‘call-in pin’. I have set-up a couple of the newer domains myself, but I do not recall having given any such code. So I told him, “If I do not know what the ‘call-in pin’ is, I can pretty much guarantee my boss won’t know. Besides, why do we need a ‘call-in pin’, when we didn’t ‘call in’? You called us.” Finally managed to get a call-back number from him, although he made it clear it was going to be a bother finding him, as they don’t have extensions. Like I care, as by then I was 80% sure it was just a ‘pester for an up-sell’ call, anyway.
His whole attitude during the call was I was being a real bother, sort of like a snooty waiter at a silly see-&-be-seen restaurant.
Glad I found your post; had never heard of these kinds of calls before, but now that I know they happen, I won’t worry about them anymore. And I will let everyone I know hear about them, too.

]]> by: PookahSF http://www.johnon.com/474/godaddy-problems-2.html#comment-133043 Thu, 13 Oct 2011 22:15:40 +0000 http://www.johnon.com/474/godaddy-problems-2.html#comment-133043 I found this page by Googling a phone number. I answered. It was GoDaddy. Over the years, I've been migrating my domains over to another registar (Domain Discover). I still have one domain there, and it's expiring. I was told that my domain was expiring in a week. Abruptly, I said, "Oh, thanks for the reminder. I'll be taking care of that promptly!". "Oh, well, you're welcome..." *CLICK* I hung up before giving him a chance to upsell me on anything. I found this page by Googling a phone number. I answered. It was GoDaddy. Over the years, I’ve been migrating my domains over to another registar (Domain Discover). I still have one domain there, and it’s expiring. I was told that my domain was expiring in a week. Abruptly, I said, “Oh, thanks for the reminder. I’ll be taking care of that promptly!”.

“Oh, well, you’re welcome…”

*CLICK*

I hung up before giving him a chance to upsell me on anything.

]]> by: manoj m http://www.johnon.com/474/godaddy-problems-2.html#comment-132442 Mon, 23 May 2011 00:25:06 +0000 http://www.johnon.com/474/godaddy-problems-2.html#comment-132442 As a customer i am totally let down by Godaddy. This so called great company have taken money from my credit card without my approval. What do you call somebody who picks from your wallet without even telling you? Godaddy uses an euphemism and calls it autorenewal. But the real world calls it by different names. So sad that big companies like these are setting bad examples for humanity as a whole. They are misusing the trust of the customer in giving their credit card number. Very bad Godaddy. Daddies are expected to show upright behaviour. As a customer i am totally let down by Godaddy. This so called great company have taken money from my credit card without my approval. What do you call somebody who picks from your wallet without even telling you? Godaddy uses an euphemism and calls it autorenewal. But the real world calls it by different names. So sad that big companies like these are setting bad examples for humanity as a whole. They are misusing the trust of the customer in giving their credit card number. Very bad Godaddy. Daddies are expected to show upright behaviour.

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