Comments on: “when whales fight, the shrimp’s back is broken” http://www.johnon.com/772/whales-shrimps-backbroken.html I think there's an opinion on that subject lying around here somewhere.... Tue, 18 Jun 2013 07:02:13 +0000 http://wordpress.org/?v=2.0.7 by: Hans Kapsersetz http://www.johnon.com/772/whales-shrimps-backbroken.html#comment-133425 Thu, 12 Jan 2012 18:32:12 +0000 http://www.johnon.com/772/whales-shrimps-backbroken.html#comment-133425 Totally agree with you on the thrashing of the search results. Our experience managing Google Local listings, even our own, has been awful and unpredictable. We have verified listings that don't reflect our input. When we approach Google about our challenges it is like talking to a black hole. We are left to guess/experiment until the listing is corrected. And at that point, we are not sure if it was our work or Google sudden changed without notice again. To reflect what you are saying John, the most frustrating part is that they prioritize their product and then don't support the data managers. It is as if they are polluting their own search results on purpose. I support the idea that the incongruity and unpredictability of their offerings is due in large part to their silo-ed approach. Steve Yegge posted a blog rant about this subject (https://plus.google.com/112678702228711889851/posts/eVeouesvaVX) in October of 2011. As both an Amazon and Google employee he has unique insights into the fundamental differences between he companies. To summarize crudely, everything is separate and nothing is designed to integrate easily at Google. This means each product has to mature on its own and no other product has easy access to its data or services. When Google wants to integrate the data it is likely a total disaster which results in my personal suffering as well as billions of other people's suffering which further results in billions of dollars in lost revenue and worldwide productivity. There is at least one more bright spot in the Google product portfolio. We have been having a lot of luck using Google Sketchup for 3D rendering. The learning curve is much lower than Maya and the cost is lower. Thanks for calling it as it is. Hans Totally agree with you on the thrashing of the search results. Our experience managing Google Local listings, even our own, has been awful and unpredictable. We have verified listings that don’t reflect our input. When we approach Google about our challenges it is like talking to a black hole. We are left to guess/experiment until the listing is corrected. And at that point, we are not sure if it was our work or Google sudden changed without notice again.

To reflect what you are saying John, the most frustrating part is that they prioritize their product and then don’t support the data managers. It is as if they are polluting their own search results on purpose.

I support the idea that the incongruity and unpredictability of their offerings is due in large part to their silo-ed approach. Steve Yegge posted a blog rant about this subject (https://plus.google.com/112678702228711889851/posts/eVeouesvaVX) in October of 2011. As both an Amazon and Google employee he has unique insights into the fundamental differences between he companies. To summarize crudely, everything is separate and nothing is designed to integrate easily at Google. This means each product has to mature on its own and no other product has easy access to its data or services. When Google wants to integrate the data it is likely a total disaster which results in my personal suffering as well as billions of other people’s suffering which further results in billions of dollars in lost revenue and worldwide productivity.

There is at least one more bright spot in the Google product portfolio. We have been having a lot of luck using Google Sketchup for 3D rendering. The learning curve is much lower than Maya and the cost is lower.

Thanks for calling it as it is.

Hans

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