John Andrews is a Competitive Webmaster and Search Engine Optimization Consultant in Seattle, Washington. This is John Andrews blog on issues of interest to the SEO community and competitive webmasters. Want to know more?

johnon.com  Competitive Webmastering & SEO
July 9th, 2006 by john andrews

The SEO Process

SEO is a process, and now Lee Odden highlights it for us again with a BusinessWeek reference. But really, SEO as a business is about managing customer expectations more than it is about ranking in the SERPs. And the more you talk about process (instead of rank) the more you are softening the demands on SEO consultants. The case study SEO managed the customer expectations well, and we will never know for sure about those SERPs. And guess what? It doesn’t matter.

The “new SEOs” are all about client expectations, while the “old SEOs” are all about performance. That’s also the root of the black hat/white hat debates, the tin foil hat wearing Google bashers, and the “ethical” whiners. It’s also why top SEOs will continue to work for themselves instead of clients.

Note: If you’re looking for the nastiest bloke in SEO, you’re in the wrong place.

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John Andrews is a mobile web professional and competitive search engine optimzer (SEO). He's been quietly earning top rank for websites since 1997. About John

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